Case Studies

E.D. Oates Pty Ltd

E.D. Oates Pty Ltd (Oatesis a market-leading Australian company that has been supplying professional cleaning and quality household products for the home and industry for over 80 years.

The Oates brand is recognized for continuous innovation and design leadership, with reliable, efficient and durable products. 

Oates has over 1500 products and serves customers from the largest DIY chains and mass merchants to specialized cleaning outlets. The brand is renowned for its nationwide network and exceptional customer service.


Oates chose Intrepidus HR in early 2006 to assist with the relocation from their Reservoir manufacturing site to the current Broadmeadows administrative and logistics location. The successful completion of the project led to an ongoing close partnership between the two companies where Oates relies on the flexible and state of the art HR solutions Intrepidus has to offer.

Design • Implement • Support

Over the course of this 10-year partnership, Intrepidus has assisted Oates with countless human resource and industrial relations matters, including restructuring and outplacement support, negotiating Victorian and Western Australian enterprise agreements, and providing staff briefings in respect to bullying and discrimination.  Furthermore, Oates turned to Intrepidus for guidance on various compliance issues regarding employment policies and practices, as well as coaching, people management, performance improvement plans, redundancies, dismissals and discrimination/harassment claims.

The Result

Intrepidus Human Resource Consulting has assisted Oates to develop an inclusive culture and continues to support its client to sustain a cohesive culture, allowing Oates’ employees to commit to keeping their company as the market leader. Intrepidus continues to be a significant human resource partner and adviser to Oates, contributing to its success and continued growth. The business partnership between Oates and Intrepidus demonstrates the advantages of an effective long-term relationship that allows the company to set, reach and even surpass its goals, confident in the knowledge their human resource partner is supporting their people strategy.

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